Contact

Stuck, curious, or just saying hi?

Real people read every message. Ask about Conny, report a bug, sort out your plan, or raise a security concern — we usually reply within a day.

Conny, the Minecraft server AI assistant, waving hello

Discord

Quick help from the team and other server owners, plus updates as they ship.

discord.connyai.com

Join the Discord

Security & plans

Found a vulnerability, or want a bigger plan? Email us — these jump the queue.

Terms & pricing

See plans Read terms
Send a message

Tell us what’s going on.

The more we know up front, the fewer back-and-forths it takes. A few things that help:

  • Your server type — Paper, Spigot, modded, a proxy network
  • What you expected — and what actually happened
  • The email on your account — if it’s about billing

Opens in your mail app, already addressed to us.

Or just ask Conny.

Most server problems don’t need a ticket. Connect your server and Conny will read the logs and fix it with you.

Open Conny Back to home